We have some exciting news from our friends at Pelican. Pelican has just released that they will be extending the warranty on Vault cases from one to three years. This applies retroactively to all Vault Cases by Pelican.
Pelican Products Inc, ensures it's Vault by Pelican cases will be free of defects in materials and workmanship for a period of three years from the date of invoice, To the extent permitted by law, Pelican’s liability is limited to the case and not its contents or foam. Pelican will either repair or replace any defective product, at our sole option. All warranty claims of any nature are barred if the product has been altered, damaged or in any way physically changed, or subjected to abuse, misuse, negligence or accident.
If you need to make a warranty claim, visit https://www.pelican.com/ca/en/support/submit-a-warranty-claim/
Any warranty claims shall be made no more then three years from the date of invoice. Please be able to provide valid dated proof of purchase and obtain a return authorization number from Pelican Customer Service. If Pelican, determines that any returned product is not defective, the purchaser will have to pay all cost of handling, return freight and repairs at Pelicans prevailing rates.
If you have any questions, contact us at websales@productioncase.com
